Can't open send report with IBM Notes 9

delphi package - automated exception handling
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Martin83
Posts: 1
Joined: Tue Dec 15, 2020 9:33 am

Can't open send report with IBM Notes 9

Post by Martin83 »

Hi,

when I click ob Send bug report. Notes tells me this:
Image

I don't get it. Is this issue known?
Is there a bug fix for IBM Notes?
madshi
Site Admin
Posts: 10368
Joined: Sun Mar 21, 2004 5:25 pm

Re: Can't open send report with IBM Notes 9

Post by madshi »

That's probably a MAPI error. MAPI is a Windows API that allows madExcept to try contacting the locally installed email client to send an email to you. This can work great, or fail completely, on any PC, depending on whether any given PC has a proper local mail client installed and properly configured to send emails. See here for the related madExcept settings:

http://help.madshi.net/madExceptSettings5c.htm

The most reliable bug report sending method is probably HTTP upload, but it's also the most complicated one to setup because you'll need to prepare and upload a custom script to your webserver. E.g. one like this:

http://help.madshi.net/UploadPhp.htm
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