Page 1 of 1

Windows 10 BSOD

PostPosted: Wed Aug 23, 2017 11:08 am
by dudul
Hi,
I get randomly BSOD (UNEXPECTED_KERNEL_MODE_TRAP) on windows 10 x64 PRO.
For now this is happening on only one of our client's system.

madCodeHook 3.1.16
Dump file:
https://drive.google.com/file/d/0B1sLXlxS-wFnaWRrUUx6NnZra28/view
Attached the BSOD screenshot.

Code: Select all
OS Name   Microsoft Windows 10 Pro
Version   10.0.15063 Build 15063
System Model   HP Compaq 6200 Pro MT PC
System Type   x64-based PC
Processor   Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz, 3101 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Mode   UEFI


Please let me know if you need anything else,
Thank you in advance

Re: Windows 10 BSOD

PostPosted: Wed Aug 23, 2017 2:07 pm
by madshi
This has been reported before by 2 other madCodeHook users, however, none of them could reproduce it on their development PCs in anyway. You probably can't, either? :(

I don't suppose you could talk your customer into turning his PC into a VM for us to test with?

Re: Windows 10 BSOD

PostPosted: Wed Aug 23, 2017 5:25 pm
by dudul
That's not a problem, the PC is next to me.
What would you like me to do?

Thanks

Re: Windows 10 BSOD

PostPosted: Wed Aug 23, 2017 5:42 pm
by madshi
Oh cool!

How often does the BSOD occur? How easy is it to reproduce the BSOD willingly?

Re: Windows 10 BSOD

PostPosted: Wed Aug 23, 2017 6:29 pm
by dudul
It happened to me once (after few reboots) and I stopped to check it.
The customer reported that it happened to him randomly on his 25 PCs class.

I'll be next to it tomorrow and will be able to give you more detailed answer.

Re: Windows 10 BSOD

PostPosted: Wed Aug 23, 2017 6:42 pm
by madshi
That'd be great. If the problem only occurs once every couple of days, it will be very hard to analyze in detail.

I mean I know the crash callstack, but it actually crashes inside of OS code when calling NtAllocateVirtualMemory, which doesn't make a lot of sense to me.

Re: Windows 10 BSOD

PostPosted: Sat Aug 26, 2017 7:20 pm
by dudul
madshi wrote:That'd be great. If the problem only occurs once every couple of days, it will be very hard to analyze in detail.

I mean I know the crash callstack, but it actually crashes inside of OS code when calling NtAllocateVirtualMemory, which doesn't make a lot of sense to me.


Sorry, but it seems that I can't reproduce this BSOD.

Re: Windows 10 BSOD

PostPosted: Sat Aug 26, 2017 8:13 pm
by madshi
Too bad... :sorry: