Screenshots not being sent

delphi package - automated exception handling
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Plumothy
Posts: 11
Joined: Tue Mar 06, 2018 7:07 pm

Screenshots not being sent

Post by Plumothy »

I am using madExcept with Delphi Tokyo 10.2.2, creating a WIndows 32-bit application.
I have recently decided to setup madExcept to send bug reports and screenshots to Mantis

Everything works OK except the screenshot is never sent.

I'm sure this used to work last time I tried it (a few years ago).

My Attachment Settings are attached.

My development PC has 3 monitors. My test laptop has a 4k screen.
Attachments
my attachment settings
my attachment settings
madExcept.jpg (186.81 KiB) Viewed 3566 times
madshi
Site Admin
Posts: 10754
Joined: Sun Mar 21, 2004 5:25 pm

Re: Screenshots not being sent

Post by madshi »

Does sending the screenshot work if you use a different sending method, e.g. SMTP mailing or MAPI?
Plumothy
Posts: 11
Joined: Tue Mar 06, 2018 7:07 pm

Re: Screenshots not being sent

Post by Plumothy »

Apologies for the late reply (I thought I would get an email if there was any response to my original post).

I have not tried any other methods for screenshots (my previous experience is that mailing them is just too unreliable).

However, I have just tried again and it now works, which is worrying because I have not changed any madExcept settings since my original post.

I will monitor the situation and report if it happens again.
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