Application hangs on startup in InitHandleExceptionThread()

delphi package - automated exception handling

Application hangs on startup in InitHandleExceptionThread()

Postby jmarder » Tue Sep 12, 2017 9:13 am

I have a customer which reported that my application no longer starts on his machine, but the process appears in the task manager.

I let the user create a report using MadTraceProcess and the outcome was that the process hangs in MadExcept.InitHandleExceptionThread():

date/time : 2017-09-11, 10:37:55, 543ms
operating system : Windows 10 x64 build 15063
system language : English
system up time : 2 days 23 hours
program up time : 36 seconds
processors : 4x Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
physical memory : 11819/16265 MB (free/total)
free disk space : (C:) 100.20 GB
display mode : 1680x1050, 32 bit
process id : $41cc
allocated memory : 17.55 MB
largest free block : 1.99 GB
executable : TreeSize.exe
exec. date/time : 2017-08-02 13:08
version : 6.3.7.1231
compiled with : BCB XE7
madExcept version : 4.0.18
callstack crc : $1cc6ea91, $1c150d97, $1c150d97

main thread ($2574):
77e3204a +000a ntdll.dll NtOpenFile
004aaf87 +0057 TreeSize.exe madExcept InitHandleExceptionThread
004b912f +1133 TreeSize.exe madExcept Init
0157a6bc +00a4 TreeSize.exe madExcept initialization
0040a6de +0042 TreeSize.exe System 494 +0 InitUnits
0040a747 +003f TreeSize.exe System 494 +0 @StartExe
00410b66 +0042 TreeSize.exe SysInit @InitExe
0157fcce +0016 TreeSize.exe TreeSize 75 +0 initialization
75578742 +0022 KERNEL32.DLL BaseThreadInitThunk

thread $2ad0:
75578742 +22 KERNEL32.DLL BaseThreadInitThunk

thread $2a4c:
75578742 +22 KERNEL32.DLL BaseThreadInitThunk

thread $2ac8:
74ab2bed +fd KERNELBASE.dll WaitForMultipleObjectsEx
75578742 +22 KERNEL32.DLL BaseThreadInitThunk

thread $2688:
74ab35c3 +93 KERNELBASE.dll SleepEx
74ab351a +0a KERNELBASE.dll Sleep
75578742 +22 KERNEL32.DLL BaseThreadInitThunk

thread $2b54:
74ab35c3 +93 KERNELBASE.dll SleepEx
74ab351a +0a KERNELBASE.dll Sleep
75578742 +22 KERNEL32.DLL BaseThreadInitThunk

thread $35e0:
75578742 +22 KERNEL32.DLL BaseThreadInitThunk

Do you have any suggestions what to do?
jmarder
 
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Joined: Tue Sep 12, 2017 8:00 am

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