Sending report to Mantis fails

delphi package - automated exception handling
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Outertech
Posts: 5
Joined: Thu Jun 23, 2016 10:33 am

Sending report to Mantis fails

Post by Outertech »

I've created a Mantis reporter account and entered the data into email & upload settings -> upload to web server -> mantis.

I see right away that MadExcept is able to login since it correctly retrives the project name.

But when I create an exception in my application and use the Send Bug Report button it shows a connecting to server window, but fails 3 seconds later with the Sorry, sending the bug report didn't work message.

I've sent you the login data via Email, so you can test it yourself.
madshi
Site Admin
Posts: 10753
Joined: Sun Mar 21, 2004 5:25 pm

Re: Sending report to Mantis fails

Post by madshi »

First tests indicate that the Mantis user doesn't have the rights to create new bug reports.

Follow-up will happen via email.
Outertech
Posts: 5
Joined: Thu Jun 23, 2016 10:33 am

Re: Sending report to Mantis fails

Post by Outertech »

After testing with Madshi I've discovered that the minimum Mantis access right level for the submission to work must be developer. Reporter/Updater will not work. After upgrading the user to developer sending reports does work!

What would be nice: When the report sending has succeeded display a success message for few seconds, or add a "Report was sent" text to the Exception window. Otherwise the user is not sure if the sending was successful or not.
madshi
Site Admin
Posts: 10753
Joined: Sun Mar 21, 2004 5:25 pm

Re: Sending report to Mantis fails

Post by madshi »

I'll add that to my to do list.
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