Other Issue Trackers

delphi package - automated exception handling
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ccr
Posts: 14
Joined: Tue Jun 28, 2011 7:34 am

Other Issue Trackers

Post by ccr »

hello,
do you plan to integrate other issue trackers?
the reason i stay on mantis is now the integration in madexcept ...
i would be interested in:
- redmine
- chiliproject (redmine fork)
madshi
Site Admin
Posts: 10764
Joined: Sun Mar 21, 2004 5:25 pm

Re: Other Issue Trackers

Post by madshi »

Integrating support for other issue trackers is theoretically possible, but it's quite a bit of work. How "well known" are those issue trackers? I can't afford to spend the time if only one customer is going to use those trackers. Do they have a web API which I could use to request information and to create new issue entries?
smartins
Posts: 21
Joined: Wed Jun 23, 2004 6:31 pm

Re: Other Issue Trackers

Post by smartins »

Redmine is widely used for project management. I have used it for a few years now and even integrated madExcept exceptions into it by sending an email to an imap email and having redmine check that imap email and create a new issue for each email found.

But I have recently moved to Mantis just for bug reports, as I find it's a better fit. Redmine is excellent for project managament but I don't find it very friendly for exceptions, specially when you have dozens if not hundreds of new tickets being created for similar if not equal issues.
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