crashing at startup with no bug report

delphi package - automated exception handling
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emailaya
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Joined: Thu Oct 13, 2005 11:33 am
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crashing at startup with no bug report

Post by emailaya »

hi

my app (email app) is using madexcept 3a
one of my users reported me that when the application
starts after reboot, he gets the "end now" and "send report" window
and not the madexcept window

when he kills it and re-open it, everything works ok
when a crash is made during work, he does get the madexcept window

i thought mayb it is related to the internet connection
(this is the first action my app does when activated)
but he said that his skype is connected even b4 so it might not be it

any ideas?
madshi
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Post by madshi »

Are you using Delphi or BCB? In BCB the initialization exception catching is a bit more limited, unfortunately, because in BCB you can't really affect in which order which units are initialized (I believe).
emailaya
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Joined: Thu Oct 13, 2005 11:33 am
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Post by emailaya »

im using delphi :)
madshi
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Post by madshi »

Hmmmm... :(

Then I don't know, unfortunately. I guess you can't reproduce the problem on your PC?
emailaya
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Post by emailaya »

even if i could,
all i need to do is restart the computer and define my app
to open at startup and hope it will happen here.
but even if it happen,
i will face the same problem, nothing to handle with.
no report, and no message
madshi
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Post by madshi »

Well, if you can reproduce it on your PC, then it will be hard to find the cause of the problem, but it might be possible. If you can't reproduce it on your PC, then it's another 10x more difficult to find the problem.
emailaya
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Post by emailaya »

apparently the user's computer was shutdown bcoz of a power failure
later today he will reboot again (properly) and let me know if its still happening
emailaya
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Post by emailaya »

apparently it happen also after a proper shutdown
so i guess i will try to reproduce it myself
emailaya
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Post by emailaya »

just as i thought:
didnt fail here
madshi
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Post by madshi »

Well, then it will be very very difficult to find out what happened.
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